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Introduction
Acne Studios recognizes the importance of protecting the privacy of your personal data. We have instituted rigid policies and security system measures to protect the data you provide us .
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Who is responsible for the processing of your personal data?
The swedish caller Acne Studios AB, reg. No. 556504-7726 ( “ Acne Studios ” ), is the control of your personal data. Acne Studios ’ affiliated companies ( including other companies within the Acne Studios group, joint ventures, franchisees and licensees ) and selected suppliers may process your personal data on Acne Studios ’ behalf and in accord with Acne Studios ’ instructions as stated below and are thereby processors of your personal data. You may contact Acne Studios at any time, please find our contact details below.
Mail address : P.O. Box 24266, 104 51 Stockholm, Sweden
Visiting address : Floragatan 13, 114 31 Stockholm, Sweden
Phone : +46 10 888 73 05
electronic mail : clientservices @ acnestudios.com
You may contact our Data Protection Officer at DPO @ acnestudios.com -
Categories of data processed, purpose and legal basis for processing
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General
Below is a drumhead of the categories of data that we process, the purposes of processing the data and on what legal basis we are processing your data. Our action of your personal data partially depends on whether you have subscribed for membership with us or not. The serve of personal data relating to customers that are not members is described in section 3.2 below. The process of our members ’ personal data is described in section 3.3 below .
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Customers (non-members)
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Data collected when you shop in our webstore or use our online services
contact details : If you make a leverage on-line we will collect your diagnose, address, e-mail address, call phone number, country of residency, date of parturition, title ( Ms./Mr. or other entitle ) and social media account contact details. not all information is compulsory for making a purchase. We have marked mandatary information with the symbol ( * ) on our web site. We will use your contact information to ( i ) process your purchase/orders and any returns, exchanges and complaints you may have relating to your leverage ; and to ( two ) communicate with you regarding your leverage and to answer and administer any questions or comments you may have regarding our products or services. The legal basis is that it is necessary to process your data in order for us to be able to fulfill our contractual obligations to you under the purchase agreement. We will retain your data for angstrom long as necessary for this purpose. We may besides process your contact details to keep you informed, via e-mail, SMS, letters, telephone, WeChat, Whatsapp and early social media, of our special events or promotions. The legal basis is our legalize matter to of being able to market our products to our existing customers. We may use your contact details for direct selling purposes for up to 12 months after your latest purchase subject to your ongoing right to opt-out. You are entitled to reject our marketing messages at any time by clicking on the unsubscribe connection included in each message or by contacting customer service at clientservices @ acnestudios.com.
Credit card details : If you make a purchase on-line and chose to pay by credit rating card, you will provide your credit rating batting order information on our web site to finalize your purchase. Your credit rating tease details will be protected using Global Sign Encryption. The legal footing is that the work is necessary in ordering for us to be able to fulfill our contractual obligations to you under the buy agreement. We will retain your data for adenine hanker as necessary for this determination .
former purchases and returns : If you have signed up for an bill we will store information regarding ( iodine ) your purchases and returns on-line, and ( two ) your purchases and returns in physical stores, if you have provided your e-mail address to our personnel. such data encompasses product, size, price and date of purchase. We will besides store information regarding your recently viewed items. This will allow you to keep traverse of your purchases and returns, and recently viewed items, by logging into your personal account. The legal basis is our legitimate matter to to provide you with the service of a personal score as requested by you when you signed up for the report. You may choose to deregister your account at any meter. We will besides save information on your touch details and previous purchases and returns during 36 months after the leverage to be able to administer returns and/or complaints. The legal basis is our legitimate matter to to provide our customers with quick and effective serve after the purchase .
ID number : If you chose to make your requital by invoice, you may be required to provide your personal ID total on our web site. Your ID count will be directly transferred and available lone to our payment service supplier, which will process your ID number to be able to obtain a credit report and to facilitate your payment. The legal basis is that the process is necessary for us to ensure accurate identification of our customers for invoice purposes and to fulfill our contractual obligations to you under the purchase agreement. We will retain your data for equally long as necessary for this purpose . -
Data collected when you shop in our physical stores
If you make a purchase in one of our physical stores we may process your e-mail address in ordain to be able to send a digital reception to you. We will only collect your e-mail address and send you a digital receipt if this has been requested or accepted by you. This action is based on our lawful interest of being able to provide our customers with a digital acknowledge on a volunteer basis. We will retain your data for arsenic long as necessary for this function .
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Members
You may sign up for membership by subscribing to the services provided by Acne Studios in accord with the membership Policy. The membership is completely voluntary and subscribing for membership is not a requirement for purchasing Acne Studios ’ goods. When you subscribe to become a penis, you will enter into an agreement with Acne Studios ( the Membership Policy ) .
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Data collected when signing up for membership
When you sign up for membership ( on-line or in Acne Studios ’ physical stores ), Acne Studios collects your name, address, e-mail address, call act, country of residence, date of parentage, title ( Ms./Mr. or other championship ) and social media account contact details. Acne Studios processes the data to create your personal score and to process the membership which includes certain features such as ( iodine ) sending digital receipts upon request when purchasing a product in a forcible shop, ( two ) sending out invitations to limited events/promotions, ( three ) personalized services in store, and ( intravenous feeding ) profiled marketing offers through e-mail or other messenger services. The legal basis is that the march is necessary in order for us to be able to fulfill our contractual obligations to you under the membership Policy. We will retain your data for equally long as necessary for this purpose .
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Data collected when shopping online
contact details : When you purchase a product on-line, Acne Studios will process your contact details for the pursue purposes ; ( iodine ) to process purchases/orders and returns, exchanges and complaints ; ( two ) to communicate with you regarding the purchases and to answer and administer any questions or comments that you may have regarding Acne Studios ’ products or services. The legal footing is that the action is necessity in order for us to be able to fulfill our contractual obligations to you under the purchase agreement .
former purchases and returns : Acne Studios will besides process data regarding your contact details and previous purchases and returns online ( product, size, price and date of leverage ) during 36 months after the purchase. The information will be processed for the follow purposes :
Administering returns and complaints. The action is based on our legitimate interest to provide our members with quick and efficient service after the purchase.
Allowing you to keep track of your purchases and returns by logging into your report. The legal basis is that the serve is necessity in order for us to be able to fulfill our contractual obligations to you under the membership Policy.
For the aim of sending out invitations to special events/promotions, personalized services in store and profiled marketing offers through e-mail or early messenger services. The legal footing is that the work is necessity in order for us to be able to fulfill our contractual obligations to you under the membership Policy .
Credit tease details : If you make a purchase on-line and chose to pay by credit card, you will provide your credit wag information on the web site for the determination of making payment for the purchase. The legal basis is that the work is necessary in order for us to be able to fulfill our contractual obligations to you under the buy agreement. As a member you may besides choose to save your credit batting order details for future purchases, for the function of speeding up the checkout the next time you shop. The legal basis for this process is your accept. We will retain your data for ampere long as necessary for this function .
ID phone number : If you chose to make your requital by bill, you may be required to provide your personal ID count on our web site. Your ID count will be directly transferred and available only to our payment service supplier, which will process your ID numeral to be able to obtain a citation reputation and to facilitate your payment. The legal basis is that the processing is necessity for us to ensure accurate identification of our customers for invoice purposes and to fulfill our contractual obligations to you under the purchase agreement. We will retain your data for adenine long as necessary for this aim . -
Data collected when shopping in physical stores
When you shop in Acne Studios ’ physical stores, Acne Studios may collect and store information regarding ( one ) your clothe and shoe size, ( two ) your invest preferences ( such as prefer colors and stylus ) and ( three ) other shopping preferences, provided that you have shared this data with Acne Studios ’ personnel on a voluntary basis. Acne Studios may besides store data regarding your purchases and returns in physical stores ( product, size, price and date of buy ) if you have provided your e-mail address to Acne Studios ’ personnel. This information is processed for the aim of enhancing your future purchasing have with Acne Studios and to provide custom-make service, which is region of Acne Studios ’ membership service. Acne Studios may besides use the information regarding your patronize preferences for the aim of sending out invitations to special events/promotions and profiled selling offers through electronic mail or early messenger services. The legal footing for this is that the work is necessity in order for us to be able to fulfill our contractual obligations to you under the membership Policy. We will retain your data for deoxyadenosine monophosphate retentive as necessity for this determination .
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Data collected when using Acne Studios website services
Acne Studios will store information regarding your recently viewed items when browsing Acne Studios ’ web site. This will allow you to keep track of your recently viewed items, by logging into your personal account. The legal basis for this is that the action is necessary in order for us to be able to fulfill our contractual obligations to you under the membership Policy. We will retain your data for american samoa retentive as necessity for this determination .
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Newsletter Subscribers
If you have subscribed to one of our newsletters, we will process your list, e-mail address, state and information on whether you are concern in womenswear or menswear for the purpose of sending out such newsletter. The legal basis for this process is our legitimate matter to of being able to send our newsletter to individuals who have subscribed to receiving such newsletters. You are entitled to unsubscribe to our newsletter at any time by clicking on the unsubscribe associate included in each newsletter or by contacting customer overhaul at clientservices @ acnestudios.com. We will send you the newsletter until you unsubscribe to the newsletter service .
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Archive Subscribers
If you have subscribed to receive information and updates via electronic mail and text messages regarding Acne Studios ’ Archive events, we will process your name, telephone number, electronic mail address, area of residency and gender to send out information regarding archive events. The legal footing for this process is our legitimate matter to of being able to send data regarding archive events to individuals who have subscribed to this military service. You are entitled to unsubscribe to our send-outs at any time by clicking on the unsubscribe connection included in each message or by contacting customer servicing at clientservices @ acnestudios.com. We will send you the archive information send-outs until you unsubscribe to the service .
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Customer service
If you have contacted Acne Studios regarding a complaint, come back or interrogate, the e-mail or chat conversation will be stored for ampere long as it is necessary to administer your matter, including following up on the count within 12 months. Depending on the nature of the matter for which you are contacting us, the legal basis may be that our serve is necessary for us to be able to fulfill our obligations under the buy agreement or membership policy, or that we have a legitimate interest of being able to communicate with individuals who contact our customer service.
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Anonymized data
It can be noted that we may besides use anonymized data for our inner market and demographic studies to analyze, profile and monitor customer patterns in regulate for us to be able to improve our products and services .
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Consent and withdrawal
You hereby confirm that you have read and understood the content of this privacy policy. Where the legal basis for the action of your personal data is your consent you agree to Acne Studios ’ process of your personal data in accordance with the provisions herein. Should you wish to object to, or withdraw your accept, to any of our process, please contact us at clientservices @ acnestudios.com. Please notice, however, that your withdrawal will not affect our right to process your data when such process is necessary to perform our contractual obligations to you, and/or to the extent we are required to process your data by law or to defend ourselves in a challenge, to prevent fraud or maltreatment, or to enforce our Terms and Conditions. If you withdraw your consent to any consent-based action, we will cease all such work .
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Does Acne Studios share your information with others?
Acne Studios does not sell or rent our customer ’ s personal data to any other entity.
We may parcel your data with consort companies including other companies within the Acne Studios group, roast ventures, franchisees and licensees. If you have subscribed for membership with Acne Studios, we may combine your data provided to us with data that you have provided to such affiliated companies, for the purpose of improving our services to you, and to enhance your shopping feel when visiting an Acne Studios store in another country than your residence. The legal basis for the action is that it is necessity for Acne Studios ’ operation of the membership Policy.
Acne Studios may besides contribution your data with selected suppliers who perform functions on our behalf such as fulfilling orders and delivery of orders, action payments, carrying out promotional services or data management, to maintain our web site, to distribute e-mails, to send out our newsletter, to provide node communications and to manage our customer database. As necessity, the personal data you provide to us may be processed by these third base parties, entirely on Acne Studios ’ behalf and in accordance with Acne Studios ’ instructions as datum processors. We do not authorize any of our suppliers to make any other use of your personal data.
If Acne Studios and/or its subsidiaries are topic to an actual or potential fusion or acquisition or similar transaction, we may share your data with potential and actual buyer ( south ) and their fiscal and legal advisers, subject to such third gear parties undertaking allow confidentiality . -
Transfer outside of the EU/EEA
We may share your data with our selected suppliers, who may process your data in countries both inside and outside of the EU/EEA when performing functions on our behalf as set out in section 4 above.
If you have subscribed to membership with Acne Studios, we will share your reach details and data on previous purchases and shop preferences with our affiliated companies both inside and outside of the EU/EEA ( please see further under section 4 ).
Please note that countries outside of the EU/EEA may not provide an adequate tied of protective covering for your personal data. Acne Studios has however taken allow safeguards to ensure that the receiving parties of your data in countries outside of the EU/EEA shall provide an adequate protection of your data. such safeguards may be that the receiving party has joined the Privacy Shield ( if the receiving party is a party established in the United States ) or that the receiving party has signed so address standard data security clauses adopted by the EU Commission. Please contact us at clientservices @ acnestudios.com if you want foster information on what safeguards have been taken and if you want a transcript of such safeguards . -
Your data subject rights
In this incision 6, we have summarized your data subject rights to request access, portability, rectification, erasure of your personal data, to restrict the work of your personal data, to object to serve, and your properly to lodge a complaint with the supervisory assurance.
If you want to exercise your rights, please send us an e-mail at clientservices @ acnestudios.com. Please notice however that if you want to lodge a ailment with the supervisory authority, you need to contact the authority directly.
If you have signed up for a membership with Acne Studios you will besides be able to access, rectify and erase some of your data by logging in to your individual report. Login to your explanation
Notwithstanding anything to the contrary herein, Acne Studios reserves the correct to keep and process your personal data in accordance with this policy to the extent necessity to perform our contractual obligations to you, and to the extent we are required to process your data by law or in order to defend ourselves in a dispute, to prevent imposter or abuse, or to enforce our Terms and Conditions .
Right of access
You have the right to obtain confirmation of whether personal data concerning yourself are being processed and, where that is the case, entree to the personal data and information involve, bury alia, the aim of process, the categories of personal data concerned, the categories of recipients to whom your data have been or will be disclosed, and the imagine time period of fourth dimension for which personal data will be stored ( or the criteria for determining this ) .
Right of rectification
You have the right field to request rectification of inaccurate personal data concerning yourself, and to complete incomplete data .
Right of erasure
Under certain circumstances you are entitled to request that we erase your personal data or restrict our process of your data, namely in the surveil events.
When it is no retentive necessity for us to process your data taking into retainer the purposes for which it was collected.
When our action is based on your consent and you have withdrawn your accept, and there is no other legal basis for the work of your data.
When our process of your data is based on a legitimate concern legal basis and you object to such process, and there is no overriding legitimate establish for our process.
When you have objected to our process of your data for direct market purposes.
When your personal data has been unlawfully processed.
When the personal data must be erased for complaisance with a legal obligation that applies to us.
When the personal data collected concerns a child ( under 13 years of age ) in relation back to the offer of information society services .
right to objection – conduct market and profiling
You have the right to object at any clock to our process of your personal data for target marketing purposes, which includes profiling to the extent that it is related to such aim selling. If you object to our action of your personal data for lineal selling purposes, including profiling, we will cease such march of your data .
Data portability
If our work is based on your consent or if the processing is necessary for our performance of a compress with you, you have the right to request that the datum which you have provided to us shall be provided to you in a integrated, normally used and machine-readable format and you besides have the mighty to transmit such data to another restrainer .
right to lodge a charge with supervisory assurance
Please note that if you consider the march of your data to be in rape of applicable data protection laws, you have the right to lodge a complaint with a supervisory assurance, in finical in the Member State of your accustomed residence or the place of the alleged violation .
right to lodge a complaint with supervisory assurance
Please note that if you consider the processing of your data to be in irreverence of applicable data auspices laws, you have the right to lodge a ailment with a supervisory authority, in particular in the Member State of your accustomed residence or the place of the alleged violation . -
How do I unsubscribe from Acne Studios newsletters and emails?
If you do no long wish to receive our newsletters or other emails, you can unsubscribe as indicated in the particular communication, i.e. by using the unsubscribe yoke which is included on all newsletters and early emails. You may besides contact us at clientservices @ acnestudios.com .
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How long do we keep your data?
We will retain your personal information for arsenic farseeing as necessity in relation to the purposes for which the datum was collected or otherwise processed. Under section 3 above, we have specified the memory time, or the criteria for determining the memory clock, for our process of data in relative to the different purposes the data is being processed. In addition to the memory time stated under part 3 above, please besides note the pursue.
Members : If you have not made any purchases, logged in to your account or used any of our services during a back-to-back menstruation of 36 months, we will terminate your membership and consequently we will not use your data for any membership services or marketing purposes thereafter. In such case we will delete your data unless we need to keep it for other purposes that are legally justifiable.
We will retain your personal information as necessary to comply with applicable legal obligations, to resolve disputes, and to enforce our agreements. statutory obligations to retain data further remain insensible . -
Is it mandatory to provide personal data?
When you purchase our products online, or sign up for a membership with Acne Studios, we will inform you which data is mandatary by marking certain fields with a symbol ( * ). The provision of mandate data is necessary for Acne Studios to be able to fulfill our contractual obligation to you, for exercise processing your order, or fulfilling the membership services requested by you.
When you purchase our products in our forcible stores, you do not have to provide any personal data. Please note however that if you chose to receive a digital acknowledge, it is mandate that you provide your e-mail address or otherwise we will not be able to send you the digital reception. -
Children’s privacy and legal purchase age
Acne Studios does not wish to collect personal information from anyone under the age of sixteen ( 16 ). If you are under eighteen ( 18 ), we require that you inform and get your parents ’ or guardians ’ accept before purchasing anything or provide any personal data to us at acnestudios.com or any early web site related to Acne Studios .
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Cookies
We use cookies on our web site. Please see our separate policy for cookies, which you can find on our web site .
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Modifications
Acne Studios reserves the right to occasionally make changes to our privacy policy or practices. We will post the update policy on our web site, and thus we encourage you to review this page from time to time.
last date for modification : May, 2018